YOUR PRIVACY, OUR PRIORITY.
Welcome to shorelinesundays.in.
We are committed to protecting your personal information and your privacy.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.
Who we are
We are an Indian e-commerce store operating at https://shorelinesundays.in.
If you have questions about this Privacy Policy, you can contact us at:
info@shorelinesundays.in
What Information We Collect
a) Personal Information (Provided by You)
When you shop or register on our website, we may collect:
- Name
- Email address
- Phone number
- Billing & shipping address
- Payment details (handled securely by payment partners)
- Order details
- Messages or inquiries you send us
We never store your full card details.
b) Automatic Information
When you visit the site, we may automatically collect:
- IP address
- Device type
- Browser information
- Pages viewed
- Time spent on the website
- Cookies and tracking data
This helps us improve user experience.
Payments
We use secure third-party payment gateways (such as Razorpay / PayU / Stripe, etc.) to process online payments.
These gateways may collect:
- Card details
- UPI details
- Wallet information
All payments follow PCI-DSS security standards.
We do not store or access your card/UPI details.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order updates & confirmations
- Communicate regarding returns or support
- Improve our website and services
- Prevent fraud or misuse
- Provide customer service
- Send marketing emails or offers (only if you opt-in)
We never sell your data to other companies.
Cookies & Tracking
We use cookies to:
- Keep items in your cart
- Remember your preferences
- Improve website performance
- Analyse website traffic
You can turn off cookies anytime from your browser settings.
Sharing Your Information
We may share your information only with trusted partners:
- Payment processors
- Shipping/courier companies
- Website hosting & analytics services
- Legal authorities (if required)
These partners are only allowed to use your data for website operations — nothing else.
Shipping & Delivery Data
To deliver your orders, we need to share your:
- Name
- Delivery address
- Phone number
This is only shared with our shipping partners.
Returns & Refunds
To process returns or refunds, we may request:
Order details
Payment reference
Bank/UPI details (for refund)
This information is used strictly for refund processing and nothing else.
Marketing & Communication
If you sign up for our newsletter or marketing:
- We may email/sms offers, updates, or discounts
- You can unsubscribe anytime
Data Protection & Security
We use:
- SSL encryption
- Secure servers
- Limited administrative access
- Industry-standard security practices
But no website is 100% hack-proof — we take reasonable steps to secure your data.
Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect data from minors.
Your Rights
You can request:
- Access to your data
- Correction of inaccurate data
- Deletion of your account or information
- Withdrawal from marketing
To request this, email us at [your business email].
Updates to This Policy
We may update this Privacy Policy occasionally.
New versions will be posted on this page with an updated date.
